Having been an HR Director in the City I was mildly amused by the headlines today that Bankers who are guilty of misconduct would have to pay back bonuses from the last 10 years under a Labour government.
Under previous rules, bankers' bonuses were often deferred for a
period of three to five years, during which time the bonus could be clawed back
if necessary. But I bet the reality was that few were penalized like this
unless it got in the headlines. More likely they were bollocked behind a closed
door, no record being made of it and their bonus was paid out in the normal
way.
Insider dealing is not acceptable
Of course I absolutely think that those who
deliberately do something forbidden like rigging the interest rates or
insider dealing or trading over ones limit should face severe consequences. As should
the person managing them. And a financial penalty is appropriate but more so
the fear that they will be dismissed for gross misconduct which would result in
the Financial Conduct Authority deeming them not fit and proper to work in a
regulated activity and career over.
But the reality is that such events are rare. And the people
that work in the City do so because they wish to take informed considered
calculated risks and that sort of behavior is positively encouraged. The ones that make big profits for their
firms, can pretty much call the shots. Which is just commerciality. Imagine if
entrepreneurs were regulated. A crazy thought but there are some synergies.
HR are the ones that truly
know what is going on
Thing is that the politicians just don’t understand the City.
No-one truly does until you have worked in-house for a number of years. If you
were in a senior HR role. You really really will. Often even more so than the
CEO.
Lack of consequences means the
behavior won’t change
For all the City has an image of being cut throat it is actually
much less likely to actively define and manage poor behavior for its high
flying front office staff. Mainly because reputation is everything and even
acknowledging it almost feels a bit grubby to some firms.
Even when an individual (most likely Back Office) has committed a criminal offence such as
fraud, whilst they would be likely to be dismissed their file would not be handed
over to the police. I actually think all
companies (across the country) should have a legal duty to do that. Otherwise that person will pop up somewhere
else. And do it again.
Different People Practices can
have a big impact
If you have ever looked at appraisal forms, where they exist and
compared it to all the other intelligence in the business – what the senior
folk are saying – what the clients are demanding – what the PA’s think the
priorities are – together with all the metrics – you will see that they really are
apples and pears. Which does beg the
question - Why do appraisals at all
accepting they are currently a measure of a ‘well managed’ firm.
The thing is that everyone I have ever worked with past or present
in the City absolutely wants to do the right thing. Professionalism is hugely valued. Especially
as they know that being on top of the people agenda will help them grow and win
further business.
But often they doesn’t get much of a fresh steer on the changing
possibilities,
What are needed are systems and different practices to
facilitate the growth of a culture that clearly has consequences for people
that are doing what is expected of them, or not.
Doing that will have much more impact on behavior that the 10
year bonus claw back. It would also be a
rather useful approach in the Civil Service but that is another blog post.
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